COVID-19 Service Updates
UPDATED December 10, 2020
As COVID-19 continues to impact our area, we are adjusting our approach to conduct business safely and in alignment with recommendations from the government and the Centers for Disease Control and Prevention.
Banking Transactions
- Visit our new full-service contactless kiosk at our Preston Center Location, open for all transactions during business hours.
- The night depository remains open for those transactions not requiring cash back.
- Branch Lobbies Available by Appointment Only
- Call 214.234.7280 to request an appointment.
Face Covering Requirement
- Dallas County Issues Order Requiring Face Coverings — Extended, August 4, 2020
- By mandate of the county, masks covering the nose and mouth are required.
- Thank you for helping keep our staff and community safe and healthy!
- Copies of County Orders and NexBank Health Policy are available for review by request.
Customer Support and Services
- At this time, banking services will be limited to existing customers. Please contact us with any questions.
For your convenience — Banking 24/7
Many of the services you use at our branches can be handled conveniently with our online banking, mobile banking app, and ATMs.
- Online and Mobile Banking: Access your accounts and make transfers, payments, and more. Learn more.
- ATMs: Use our ATMs to withdraw cash and view your account balance.
- Debit Card: Make everyday purchases with your debit card.
- Customer Support: Contact us between 9:00 A.M. to 4:00 P.M. CST (Monday to Friday) at 214.234.7280.
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