COVID-19 Service Updates

UPDATED December 10, 2020

As COVID-19 continues to impact our area, we are adjusting our approach to conduct business safely and in alignment with recommendations from the government and the Centers for Disease Control and Prevention.

​Banking Transactions

  • Visit our new full-service contactless kiosk at our Preston Center Location, open for all transactions during business hours. 
  • The night depository remains open for those transactions not requiring cash back.
  • Branch Lobbies Available by Appointment Only
    • Call 214.234.7280 to request an appointment.

Face Covering Requirement

  • Dallas County Issues Order Requiring Face Coverings — Extended, August 4, 2020
    • ​By mandate of the county, masks covering the nose and mouth are required.
    • Thank you for helping keep our staff and community safe and healthy!
    • Copies of County Orders and NexBank Health Policy are available for review by request.

Customer Support and Services

  • At this time, banking services will be limited to existing customers. Please contact us with any questions.

For your convenience — Banking 24/7

Many of the services you use at our branches can be handled conveniently with our online banking, mobile banking app, and ATMs.

  • Online and Mobile Banking:  Access your accounts and make transfers, payments, and more.  Learn more.  
  • ATMs:  Use our ATMs to withdraw cash and view your account balance.
  • Debit Card:  Make everyday purchases with your debit card.
  • Customer Support:  Contact us between 9:00 A.M. to 4:00 P.M. CST (Monday to Friday) at 214.234.7280.

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972.934.4700
1.800.827.4818

 

AFTER-HOURS OPTIONS

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Press 3   Lost/stolen ATM/Debit Card
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