COVID-19 Service Updates
UPDATED December 10, 2020
As COVID-19 continues to impact our area, we are adjusting our approach to conduct business safely and in alignment with recommendations from the government and the Centers for Disease Control and Prevention.
- Visit our new full-service contactless kiosk at our Preston Center Location, open for all transactions during business hours.
- The night depository remains open for those transactions not requiring cash back.
- Branch Lobbies Available by Appointment Only
- Call 214.234.7280 to request an appointment.
Face Covering Requirement
- Dallas County Issues Order Requiring Face Coverings — Extended, August 4, 2020
- By mandate of the county, masks covering the nose and mouth are required.
- Thank you for helping keep our staff and community safe and healthy!
- Copies of County Orders and NexBank Health Policy are available for review by request.
Customer Support and Services
- At this time, banking services will be limited to existing customers. Please contact us with any questions.
For your convenience — Banking 24/7
Many of the services you use at our branches can be handled conveniently with our online banking, mobile banking app, and ATMs.
- Online and Mobile Banking: Access your accounts and make transfers, payments, and more. Learn more.
- ATMs: Use our ATMs to withdraw cash and view your account balance.
- Debit Card: Make everyday purchases with your debit card.
- Customer Support: Contact us between 9:00 A.M. to 4:00 P.M. CST (Monday to Friday) at 214.234.7280.
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