NexBank is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against NexBank should contact the Texas Department of Banking through one of the means indicated below.

By U.S. Mail:

Texas Department of Banking
Consumer Assistance Activities
2601 N. Lamar Blvd.
Austin, Texas 78705-4294

Toll free phone number: (877) 276-5554

Email: consumer.complaints@dob.texas.gov

To file a formal complaint, please click on the link below.

File A Complaint