bank safe door

Security Tips

NexBank is committed to providing our customers with a safe and secure online banking environment. To help our customers protect their online banking information, and financial and personal details, below are some cybersecurity tips you can use to identify potential email scams. 
How to Spot a Scam

Scam emails can skillfully imitate your bank and account for 96 percent of phishing attacks. Here are five red flags to look for that signal a scam:

1. Unusual Email Address

Does the sender email look suspicious? Be cautious if it seems unusual or doesn’t match the usual format.

2. Poor Grammar or Spelling

Look for typos, grammatical errors, or awkward language, as these are common signs of a fraudulent message.

3. Scare Tactics or Urgent Requests

If an email demands immediate action or pressures you to act quickly without time for consideration, such as an urgent warning of an account closure or security breaches, you can safely assume it’s a scam.

4. Suspicious URLs

Phishing emails use deceptive URLs to take you to malicious websites to log into your account. Your best bet is to log in through NexBank’s verified website. Avoid clicking on links or calling numbers you weren’t expecting or don’t recognize.

 5. Unexpected Attachments

NexBank will never send an email attachment — especially when you didn’t ask for it. Attachments can contain malware that can compromise your computer or personal information. Never open attachments from emails supposedly from NexBank, unless you are expecting the email.

Emails Phishing Scam Tips

Think you can spot a scam?  Visit American Banker’s Association’s #BanksNeverAskThat and learn more about phishing scams.